Why do we use it?

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When looking for a new business phone system, there are two main categories: VoIP or PBX.

VoIP is the most recent addition to the business phone world, while PBX is the “tried-and-true” method of phone communication.

But just because PBX is the traditional method, it doesn’t mean it hasn’t evolved with the times.

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How Does a PBX Telephone System Work?

PBX is just like the phone systems of the old days. Your office phones connect to a private switchboard that handles all your various office lines.

The switchboard then connects to the public switch telephone network, which transmits your calls out to the world.

The private switchboard works just like the public switched network, except it’s dedicated to internal communications.

PBX phone systems make it easy for your employees to communicate with one another with the push of a button using extensions.